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Sprobowal na www.lowcostholydays.co.uk - pewne,ceny zmienili sie...

Dear Ms XXX

I hope my email finds you well.



I am contacting you regarding the XXX reservation as a pricing error has been made at the time of booking.



Please note that that the correct rate is:

Twin With Shared Bathroom BB - 363 GBP



Pleae note that we always try to keep the highest standards in these matters as do we in all other aspects of our company, however, I have to kindly ask your understanding and patience as sometimes, even though our very best efforts, some of these inconveniences are unavoidable as we do operate with tens of thousands of hotels worldwide

It is highly regrettable that one of these issues actually affected one of clients and for that, we are truly sorry. We do however hope to have the chance to satisfy your clients to a better level in the near future.



We appreciate your understanding of this matter and please kindly confirm by return email of the acceptance of the new price or the cancelltion free of charges.





Kind regards,

XXX
Call Center Advisor



Oczywiście odpisałam, że nie wyrażam zgody ani na dopłatę ani na anulację, ze względu na potwierdzenie rezerwacji, otrzymanie kompletu dokumentów i obciążenie karty.

Czekam na dalszy rozwój wypadków

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