Please be informed that AirAsia X Malaysia (D7) will cancel its services between Kuala Lumpur (KUL) to Bahrain (BAH) and London Gatwick (LGW), due to the prolonged geopolitical instability in West Asia.
This decision was made in view of ongoing safety and operational considerations, with the well-being of our guests and crew remaining our highest priority.
As a result, your flight D7 972 scheduled to depart from Kuala Lumpur (KUL) to London Gatwick Airport (LGW) on 15-Nov-2026 and flight D7 972 from London Gatwick Airport (LGW) to Kuala Lumpur (KUL) on has been cancelled.
We know how important your travel plans are and we are committed to making this as seamless as possible. We are offering (i) Full Refund or (ii) Refund to Credit Account outlined below to support you. We encourage you to select your preferred service recovery option before your original departure date as this will enable us to assist you as soon as possible.