Żona próbuje płacić swoją Curve to wszystkie transakcje ma odrzucone (Declined) - zarówno a terminalach płatniczych (w ogóle nie przechodzi jej PIN) jak i przez internet. Limity na pewno nie są przekroczone i wcześniej wszystko działało bez problemu.

@lolekanabolek Nie możesz podłączyć do Curve karty innej niż wystawionej na swoje nazwisko.

Co się stanie jak do Curve podłącze kartę żony??

Nie mogę nic zrobić, nawet się wylogować przez ten sam błąd co powyżej

Hi Fadel,
I hope this email finds you well. I’m getting in touch because we've noticed a significant proportion of your recent spend has been through top-up payments.

Curve's core value proposition is day-to-day spend and we expect to see that the card is being used for more than just this type of activity. Can you please clarify what these payments relate to?

To ensure that you can continue using your Curve Card we'll also need an up-to-date identity verification for your account. Please complete the request in your Curve app and follow the instructions to securely upload proof of identity (scans/photocopies won't be accepted) and a selfie (photo self-portrait). Rest assured that the process is completely safe, and your uploaded information is fully encrypted. Once you've clicked on the link you have 10 days to complete the process.

Once you’ve successfully submitted the documents, please let me know so that I can speed up the verification.

Be advised that your Curve Card has been temporarily blocked while I await your response. If you have any questions, don’t hesitate to get back in touch.

I'm looking forward to your reply.


Best regards,

Account Review Team

Team Curve n

Curve will still be free, but we’re introducing limits to the free Curve card:
Set 1 Smart Rule
Add up to 2 payment cards
Go Back in Time 3 times per month
Only customers with a premium subscription will be able to add a commercial card. You can still Go Back in Time for up to 30 days, and spend abroad fee-free up to £1000/month.

Introducing Curve X
Rather than removing the free tier, we’ve added a high-value, low-cost subscription tier called Curve X, priced at £4.99/month.
Add up to 5 payment cards
Go Back in Time up to 60 days
Go Back in Time as many times as you want
Spend without fees abroad up to £2000/month

60% discount for you
We wanted to say a massive thank you for getting us to where we are today. And we wanted to do it with more than words. So we’re giving all existing customers 30 days to upgrade to Curve X for the discounted price of £1.99/month for a full year.