Recently, the UK Parliament rejected the latest Brexit deal that was proposed by the UK Government. While this outcome increases the likelihood of a no-deal Brexit, we expect that the Prime Minister will now request an extension on the deadline date.

We’re preparing for a no deal

Right now, all of our customers in Europe are tied to our UK Electronic Money License, which we have passported across the European Economic Area. If a no deal outcome were to happen, we would no longer be able to passport this licence across Europe.

And while many experts are saying that a no deal outcome is very unlikely, we would rather be proactive to help protect our customers against the risks of Brexit. That is why last year we applied for (and have since been granted) an Electronic Money License in the EU, which we may need to migrate you over to in the near future.

What you need to do

In the event that we need to migrate you over to our licensed Electronic Money Institution (EMI) in the EU, we’ll need you to take another selfie as well as uploading a different form of ID. Unfortunately, this EU-based licence does not recognise a driving licence as a valid form of ID.

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