Dear XXX,

 Thank you for making your hotel reservation through our website. Due to the high amount of the credit card transaction and the fact that this is your first booking through our system, we would like to take some security actions.

 To serve the best security to our clients, we would like to request that you send us the attached document (Authorization form) filled in with the correct details, a scanned copy of both sides of the credit card used in the booking transaction, and a scanned copy of a valid identification document (passport, ID card or driver’s license) of the credit card holder: XXX

 Your completion of this Authorization form is a safety procedure and helps us protect our customers from credit card fraud. GalaHotels.com will keep all information entered on the form strictly confidential.

 Please note that you can close all information in the documents which you do not want to be visible. You do not need to present the credit card number in total; only the first four and last four numbers should be visible. You can also hide the CVC2 code of the credit card. These documents will not be required for your future bookings.

Thanks for choosing us.

Best regards

www.galahotels.com