Hello!
I read the Terms and Conditions. You don’t write that the code is only for members who was in Dallas, so the customers don’t know it. It’s Your fault and your mistake. So You can’t delete my reservation (trip ID: XXXXXXXXXX). I request rebooking of flights and hotel immediately. If You don’t rebooking it, I will go to Federal Trade Commision, Consumer Watchdog and others consumer organizations.
Your procedure is unacceptable!

Here are the terms and conditions:
- The promotional code (the Promo Code) for $200 is valid between 12:01 a.m. Central Time on July 2, 2012 and 11:59 p.m. Central Time on August 4, 2012 (the Promotion Period) or until it reaches the redemption limit of 3,500 redemptions.
- Your use of the Promo Code on the http://www.travelocity.com Web site (the Site) is subject to the Travelocity User Agreement and Privacy Policy.
- The Promo Code is valid only for qualifying purchases made on the Site. A qualifying purchase means a three-night or longer Hotel+Flight Vacation Package which is offered on the Site during the Promotion Period. Travel dates must be between July 2,2012 and December 31, 2012.
- Qualifying Hotel+Flight Vacation Package purchase requires a minimum spend of $200 and should be booked immediately following your qualifying air booking.
- To redeem the Promo Code, you simply type NFB2012 into the Promotional Code field on the Checkout Review Page of the Site, and $200 will be automatically deducted from the final price of your qualifying Hotel+Flight Vacation Package .
- You may only redeem the Promo Code once and only during the Promotion Period.
- You may not redeem or exchange the Promo Code for cash. You may not use or combine the Promo Code with any other promotional codes. If lost or stolen, the Promo Code will not be replaced.
- Travelocity prohibits posting the Promo Code on the Internet or any public forum, or forwarding the Promo Code to any other person.
- In the event of any violation of these Terms & Conditions, Travelocity reserves all of the rights and remedies available to Travelocity including charging your credit card for the amount of the Promo Code not to exceed $200, canceling your reservation without a refund to you, and all other remedies available to Travelocity.
- TRAVELOCITY MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO PROMOTIONAL CODES, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT A PROMO CODE IS NOT FUNCTIONAL, YOUR SOLE REMEDY, AND THE SOLE LIABILITY OF TRAVELOCITY SHALL BE THE REPLACEMENT OF THE NON-FUNCTIONING PROMO CODE.
- Travelocity reserves the right to change these Terms and Conditions from time to time in its sole discretion.

Dobra, jest ktoś jeszcze komu nie usunęli rezerwacji?

Nie traktuj tego jako złośliwość, raczej radę - jeśli nie operujesz angielskim wystarczająco biegle, żeby napisać maila (pół-oficjalnego maila) to poproś o napisanie kogoś, kto ma w tym wprawę - wiadomość z kilkoma błędami może nie zostać potraktowana poważnie.

tak. Jedna poleciała (bookowana później, KLM), druga dalej wisi (LOT). U dziewczyny tez. Troche smiesznie, no ale co zrobic..

W tej sytuacji zapewne rezerwacji nie anulują, tylko obciążą go pełną kwotą taką jaka wychodziła bez użycia kody zniżkowego.

Czyli zdaje się że popełnił przestępstwo, chociaż prawa nie kończyłem to mogę się mylić

We apologize for the inconvenience.

We understand your concern regarding the reservation.

We would like to inform you that there was a problem with the promo code and as a result, your reservation has been cancelled. At this time, we request you to call our customer care center for personal assistance. Our Customer Care Center is available 24 hours a day/7 days a week at the numbers listed below: